Fair Usage Policy

These policies apply to all bulk packages including, but not limited to, Unlimited Spanish Program, The Guaranteed Fluency Program, The Guaranteed Conversational Program, and The Zero to Conversational packages.

(i) Lessons are limited to 4 hours a day.

(ii) Classes can be scheduled up to 2 weeks in advance.

(iii) Unlimited Spanish packages cannot be transferred to other people.

(iv) Where applicable, bulk plans (e.g. Unlimited Spanish for 1-year, 6-months, 3-months) are recurring subscriptions and subject to automatic re-billing at the end of the subscription program. Subscriptions can be cancelled anytime and subject to refund policies described below.

The package users are required to adhere to the following 'Fair Usage Policy' criteria:

• A maximum of 8 hrs of classes (total) can be scheduled in advance.
• Classes must be spent learning Spanish with the teacher following our curriculum or classes to complement the curriculum. We know this may sound obvious but we had a student watch TV in Spanish and use the teacher as a translator. That is why we had to add this clause.
• Existing scheduled classes will be canceled following 2 consecutive no-shows/missed classes. They can be rescheduled again as needed following their cancellation.

Unlimited Spanish

Additional terms for our Unlimited Spanish program.

• Classes can be taken for 365 days after the enrollment day.
• If a refund is requested, the classes already taken will be billed at full price based on our highest hourly price and the remaining will be refunded within 30 days.